Shipping policy

Shipping Policy

Last Updated: May 21, 2026

Thank you for shopping with Seedly Garden. This Shipping Policy explains how we process, ship, and deliver orders for vegetable seeds, flower seeds, herb seeds, and garden planting seeds.

Order Processing Time

Orders are usually processed and shipped within 5 days after payment is successfully received.

Processing time may be affected by weekends, public holidays, high order volume, inventory availability, or order verification.

Shipping Time

After your order has been processed and shipped, the estimated delivery time is usually 2–15 business days, depending on the destination, carrier service, weather, holidays, and other factors outside our control.

Delivery times are estimates only and are not guaranteed.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully check your name, street address, apartment or unit number, city, state, ZIP code, phone number, and email address before placing your order.

Seedly Garden is not responsible for delays, lost packages, or failed delivery caused by incorrect or incomplete shipping information provided by the customer.

Shipping Fees

Shipping fees, if applicable, will be shown at checkout before you complete your order.

Shipping costs may vary depending on the order amount, shipping destination, package weight, and available carrier options.

Order Tracking

Once your order has shipped, we may provide a shipping confirmation email with tracking information if tracking is available for your shipment.

Please allow some time for the carrier to update tracking information after the package has been shipped.

Delayed, Lost, or Missing Packages

If your package is delayed, please first check the tracking information and contact the shipping carrier for the latest delivery status.

If your package appears to be lost or missing, please contact us at adrienbalter6116@hotmail.com with your order number so we can help review the issue.

Damaged or Incorrect Orders

Please inspect your order when it arrives. If your order is damaged, missing items, or you received the wrong product, contact us as soon as possible.

Please include your order number and clear photos of the product and packaging so we can review the issue and help resolve it.

Seed Product Notice

Seed packaging should be kept dry, cool, and away from direct sunlight after delivery. Seed quality and growing results may be affected by storage conditions, weather, soil, planting season, watering, and customer care after delivery.

Seedly Garden is not responsible for planting or germination issues caused by improper storage, unsuitable growing conditions, or planting outside the recommended season.